* Remove all instances of the device from the Device Manager and reboot your computer as per the clean boot article here: * Please uninstall Logitech Options from your computer via the "Add/Remove Programs" menu in your Control Panel and reinstall updated version in the downloads section here: I have no idea how it works since everything still pairs even after I re-enable all the services and startups after clean boot: Everything paired under OSX just fine but not bootcamp.įinally Logitech support sent me some steps to follow and it fixed pairing for *both* mice even the Microsoft mouse. I tried with the Logitech Master 2s and the Microsoft Surface mouse same result. No matter what I did I got the same message as you. I had a very similar problem but I could only pair Bluetooth 3 or earlier devices not BTLE mice.
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